Hotel Ivka takes care of your safety
Health and safety of our guests is our utmost priority and that is why we follow latest news and recommendations from experts and institutions related to COVID-19 every day.
-
Hotel staffs that are in direct contact with the guests are equipped with adequate protective gear.
-
Hotel rooms and public areas are disinfected daily.
-
Hotel reception is connected with epidemiologists on duty in case of unexpected circumstances resulting from COVID-19 disease.
-
Hotel Ivka complies with all legal regulations given to hotel facilities with 3 * category.
In order to protect yourself, other guests and hotel employees, please follow all prescribed rules and instructions issued by Croatian Institute of Public Health and decisions made by Civil Protection Directorate, whose reports can be accessed at any time at hotel reception.
For more information regarding coronavirus, please visit official government website:
In case you are ill or you have symptoms of a respiratory infection, feel free to contact us in advance to cancel your accommodation or change your stay.
Terms of cancellation and special offers during COVID-19 crisis
Dear guests,
by adapting hotel reservation and cancellation policies we are ensuring easier planning of your accommodation.
REFUNDABLE RESERVATIONS
-
All refundable bookings made through our website with arrival in 2020. can cancel free of charge 48 h before arrival.
-
All existing refundable bookings made through our website with arrival date until 14.6. have the right to rebook the accommodation in accordance with prices and availability on the new date.
-
New refundable bookings made through our website with arrival date from 15.6. until 31.10. will receive additional discount and bonuses (for more information, please visit our “Special offer” booking link).
NON-REFUNDABLE RESERVATIONS
-
All existing non-refundable reservations made through our website with arrival date in 2020. have the right to use 100% of paid amount as an advance payment for a new reservation during 2020 and 2021.
-
All new non-refundable reservations made through our website with the arrival date from 15.6. to 31.10. will receive additional discount and bonuses with free of charge cancellation option 7 days before arrival (for more information, please visit our “Special offer” booking link).
If you have more questions, do not hesitate to contact us at prodaja@hotel-ivka.com.
Special offers do not apply to Event or Group bookings.
Individual bookings made through the third parties (e.g. Booking.com, Expedia.com, etc.) are subject to their rules and regulations and as such they may apply different policies.
